View Hub Privacy Policy

We deeply understand the importance of personal information to you, and we will provide sufficient protection for your personal information and privacy security in accordance with laws and regulations and industry best practices. Therefore, we hope to briefly introduce to you through this article how we collect, use, and protect your personal information.

1. How do we collect and use your personal information

1.1. Account Information

Purpose of use: When you register for a creative account, we will collect your nickname, avatar, profile picture, and registration location;

To provide you with a personalized experience, you can choose to fill in your personal information such as gender, nickname, avatar, phone number, email address, shipping address, etc.

When you contact customer service, we will collect your View Hub account.

1.2. Camera and album permissions

Purpose of use: When you upload/change your avatar and use the information publishing function, we will request your camera and album permissions, and collect the image information you upload/change with your authorization.

1.3. Equipment information and log information

Purpose of use: In order to provide better content recommendation and display, understand product compatibility, and ensure safe use, we will collect your device information and log information.

2. How do you manage your information

2.1. Querying Personal Information

You can search for your personal information through paths such as "View Hub Personal Center", "View Hub Personal Center Viewing History", "View Hub Personal Center Common Functions", etc.

2.2. Correction and supplementation of personal information

You can correct and supplement your personal information through paths such as "View Hub Personal Center Avatar Modify Profile" and "View Hub Personal Center Personal Information".

2.3. Delete personal information

You can delete your personal information through paths such as "View Hub Personal Center". In addition, under specific circumstances, you may request us to delete your personal information through the following contact information. Send an email to arnoldgabhub@outlook.com .

2.4. Account Cancellation

You can cancel your View Hub account through the path: "View Hub - Personal Center". Alternatively, you can request us to cancel your personal information through the following contact information. Send an email to arnoldgabhub@outlook.com .

3. The use of similar technologies such as cookies

Cookies and similar technologies are widely used in the Internet. When you use our products and/or services, we may use cookies and similar technologies to collect your login information, device information, personal internet browsing history, and other preference data, in order to ensure the normal operation of our platform, simplify the steps of your repeated operations (such as registration and login), facilitate your viewing of usage history (such as video viewing history), provide you with more personalized or interesting service content, protect your information and account security, enhance our products and services, etc.

We will not use cookies and similar technologies for any purposes other than those described in this privacy protection guideline. If you refuse our use of cookies and similar technologies to collect and use your relevant information, you can manage and partially/completely refuse cookies and/or similar technologies through your browser settings, provided that your browser has this function; Or delete cookies and/or similar technologies that have already been stored on your computer, mobile device, or other device. If you need detailed information on how to change browser settings, please refer to the relevant settings page of the browser you are using. You understand and acknowledge that some of our products/services can only be achieved through the use of cookies or similar technologies. If you refuse to use or delete them, you may not be able to use our related products and/or services normally or obtain the best service experience through our products and/or services. At the same time, it may also have a certain impact on your information protection and account security.

4.1 Security Protection Measures

We strive to provide security for your personal information to prevent leakage, tampering, loss, improper use, unauthorized access, and disclosure of personal information. We adopt multi-faceted security protection measures, including technical protection measures, management system control, security system guarantee, etc., to ensure that your personal information protection is at a reasonable level of security.

(1) Technical protection measures

We use industry-leading technology to protect your personal information, including but not limited to firewalls, encryption (such as SSL), de identification or anonymization processing, access control measures, etc. In addition, we will continuously enhance the security capabilities of the software installed on your device. For example, we will complete some information encryption work locally on your device to consolidate secure transmission; We will gather information about the applications installed and processes running on your device to prevent malicious programs such as viruses and Trojans.

(2) Management system and operating procedures

We have established internal management systems and operating procedures to ensure the security of personal information. Implement classified management of personal information, reasonably determine operational permissions for personal information processing, and regularly provide security education and training to employees.

(3) Security system guarantee

We have built and improved a personal information security management system that includes security system certification and business security capability certification.

5. Information sharing

5.1 Personal Information Entrustment Processing

Some functions of the platform may be provided by external service providers, for example, we may hire professional data processing service providers to provide technical support in data analysis for our platform.

We will sign agreements with companies, organizations, and individuals entrusted by us to process personal information, specifying the purpose, duration, processing methods, types of personal information, protection measures, and the rights and obligations of both parties. We will also supervise the personal information processing activities of the entrusted parties.

5.2 Sharing with Third Parties Outside the Group

In order to provide you with comprehensive products and services, in some cases, we may need to share your personal information with third-party companies, organizations, or individuals outside our group. We will only share your personal information with third parties for lawful, legitimate, and minimally necessary purposes as specified in this guideline, and will only share necessary personal information. If a third party changes or processes your personal information beyond the scope of your original consent, we will request the third party to obtain your consent again.

We will require companies, organizations, and individuals with whom we share personal information to strictly comply with our measures and requirements for data privacy protection, including but not limited to processing personal information in accordance with data protection agreements, commitment letters, and relevant data processing policies to avoid identifying personal identities and ensure privacy and security.

6. Change

We may revise this privacy protection guideline in a timely manner. When there are changes to the terms of this Privacy Policy, we will notify you of the updated Privacy Policy and inform you of the effective date when the version is updated. When there are significant changes to this privacy protection guideline, we will provide more prominent notifications to inform you of the changes.

The above-mentioned 'significant changes' include:

(1) The name or contact information of the personal information processor;

(2) The purpose and method of processing personal information, the types of personal information processed, and the retention period;

(3) The ways and procedures for individuals to exercise the rights stipulated in this law;

(4) Other matters that should be notified according to laws and administrative regulations.

Please carefully read the updated privacy protection guidelines. By continuing to use View Hub, you agree to our processing of your personal information in accordance with the updated privacy protection guidelines. If there is a change in the purpose, method, or type of personal information processing, we will obtain your consent again.

7. Protection of Minors

We attach great importance to the protection of personal information of minors. If you are a minor under the age of 18, we will not process your personal information until we obtain your or your guardian's consent. Specifically, if you are a child under the age of 14, you should carefully read this agreement with your guardian before using the View Hub service.

4. Contact Information

contact us

We have established a dedicated personal information protection team and a personal information protection officer. If you have any questions, complaints, or suggestions regarding this privacy protection guideline or personal information protection related matters, you can contact us through the following methods:

Send the problem to arnoldgabhub@outlook.com ;